Welcome and Guidelines

[PB-MikeH]

User Forum Guidelines

Welcome to the Pitney Bowes User Forum ( the "Forum" ). The Forum is provided to allow our customers and users to meet and discuss various topics, resolve issues, ask questions, get tips and advice, and more. These User Forum Guidelines, the User Forum Terms of Service, the Pitney Bowes Website Terms of Use and the Pitney  Bowes Privacy Statement govern your use of the Forum and describe certain legal obligations that apply to you in connection with your use of the Forum. 

Please note that the Forum is not an official customer support channel for Pitney Bowes. If you require direct assistance, please contact Customer Support directly (see our Customer Support page at http://www.pb.com/support).

To keep the Forum pleasant, open, safe and productive for everyone, please observe these simple guidelines:

1.      Visit often, browse, and post - Asking questions and helping others will keep the Forum lively and interesting. Feel free to jump into any discussion with a new question, insight, or solution!
 

2.      Stay on topic - If you're replying to an existing thread, stick to the topic in the thread's title.  If you want to comment on a different issue, look for the appropriate board and start a new thread. Avoid personal topics and posts that refer to controversial off-topic subjects such as religion, politics, race, nationality, gender, or sexual orientation.

3.      Account-related questions – Raise these with Customer Support, not on the forum. The forum is for user-to-user discussion and is not an official channel for support. If you need help with your account – things like fees or leases  – please pose them in the appropriate Customer Support channel. 

4.      Keep your personal information private - To protect yourself and others from spamming and other potential abuse, don't include any personal information about yourself or others in your posts. Keep email addresses, phone numbers, addresses, names, and other personally identifiable information to yourself.

5.      Search before posting  -  If you have a relevant question, there's a chance that  it has already been asked and answered and that a quick search will find your solution. If not, please post!

6.      Treat others with respect - Make the community a productive place for all by keeping the tone helpful and supportive.  Posts that denigrate people, products, or companies are not allowed and will be removed from the Forum.
 

7.      Make sure your posts are legal and appropriate - Posts that are unlawful, harmful, threatening, abusive, harassing, defamatory, libelous, invasive of another's privacy, vulgar, profane, sexually explicit, obscene, racially or ethnically offensive or otherwise objectionable or that promote any of above or that are otherwise objectionable or injurious are not allowed and will be removed. Don't post links to websites that display this type of content.  If you do not follow these guidelines, you will be in violation of the Terms of Use.  Your forum posting privileges may be revoked at any time without prior notice for a violation of these guidelines.  Please see the Terms of Use for a full description of restricted topics and your potential liability in connection therewith.
 

8.      Respect copyrights and intellectual property rights - Your posts should be your own ideas and material. Don't post anything that violates or infringes on any copyright, patent, trademark, trade secret, or other proprietary rights. Don't post links to websites that offer downloads that violate intellectual property rights.
 

9.      Have personal conversations in the Private Message channel - You may want to send a message to another user without having it appear as part of the public conversation.  Just click the user's name to go to his or her profile, then click "Send this user a private message." Please note that the content of Private Messages is subject to the same guidelines and Terms of Use as the content of Forum posts.
 

10.     Ask for help - Moderators are here to help. Send any Moderator or Admin a private message if you have a question or can't figure out how to do something. Suggestions or new ideas? Post them to the Feedback Board.

Pitney Bowes may remove or edit content and restrict access to the Forum if messages violate these guidelines or our Terms of Use.  Pitney Bowes does not generally edit content posted by participants in our Forum. However, the Forum Moderators reserve the right to edit, move, lock, or delete any message(s) that we deem to be inappropriate or disruptive to the community or ban any user at our sole discretion. If you have a question or comment regarding a Moderator action, please bring it to the attention of a member of the Moderation Team via the Forums Messenger.

Message Edited by PB-MikeH on 09-08-2008 08:59 AM