If
you ask a question on the Pitney Bowes Discussion and Support Boards
and receive replies, you will see a green checkmark to the right of
the text for each reply. As the author of the topic, you can click this checkmark on
any reply to set it as the Accepted Solution if it solves your
problem. An icon and the word Solved! will
be added to your original post to show that you have accepted a
Solution. This icon will take members directly to the Solution. When
looking at the board view, you will also see a solved icon next to your
thread.
If, in the future, you see a better solution, you can revoke the first solution by clicking the drop-down above and to the right of the
Solution and choosing Options --> Unmark as Accepted Solution.
You may then choose another post as the solution. If you solve your
own question, you may also mark your own solution as Accepted.
When you do a Search on the Community, you will see the Solved!
icon for any posts that have Accepted Solutions.
Only
the author of the post or a moderator can accept or revoke a solution.
Moderators will generally let members mark solutions on their topics,
but may occasionally mark a solution accepted for the benefit of future
readers of the topic.
We hope you find this new feature helpful!
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Helpful Tips:- If a post answers your question, mark it as a "Solution"
- If you see a post you like - any post - click the star to give it a "Kudo"
and... check out my Blog:
Admin Corner
