Reply
Regular Visitor
momof6kids
Posts: 1
Registered: 08-11-2009
0

Tracking Numbers

When I go into my account, Mailstream Reporting Services, USPS Tracking and E-Return Receipts, Tracking # - Says "enter up to 25 tracking numbers".  When I try to and a tracking # it opens up unerneath the Account & Date box and won't let me fill in a tracking #.
Product Support Specialist
PB-Ben
Posts: 64
Registered: 02-20-2009
0

Re: Tracking Numbers

Momof6kids,

Thank you for posting your question, and sorry for the frustration with that particular screen.

 

What is the resolution that your screen is running at?  (You can check that by right clicking on your desktop and going into properties, under the settings tab)  To run this page properly you need to be running at least at 1024 x 768 or greater.  Also make sure you have your browser maximized so that the options don't overlap.

 

If those don't fix the issue, what Internet browser, and version are you running? 

 

 

Thanks,

Ben

________________________________________________________

If you have any questions regarding the board please drop me a message
If a post has answered your query please mark it as Solved
Please Kudos any posts that you find useful even if it was not your original query