New Contributor
JSN1969
Posts: 2
Registered: 11-06-2009
0

SHIPSTREAM SCALE WINDOWS 7 COMPATIBILITY

Hi,

 

I just upgraded from Vista to Windows 7.  Now Shipstream/my PC does not "see" the scale.  Is anybody else experiencing this issue, and/or know of a solution?

 

Any help would be greatly appreciated.


Thanks!

JSN

Product Support Specialist
PB-Aaron
Posts: 6
Registered: 11-09-2009
0

Re: SHIPSTREAM SCALE WINDOWS 7 COMPATIBILITY

Hello JSN1969,

 

I checked into this for you and I found out that as of right now we are not currently supporting Windows 7 with the Shipstream software or scales. I apologize for the inconeniece that I know this is causing you.

 

Thanks,

Aaron

Moderator
ShannonS
Posts: 78
Registered: 08-05-2009
0

Re: SHIPSTREAM SCALE WINDOWS 7 COMPATIBILITY

Welcome to the community, JSN1969! We hope that Aaron was able to assist you with resolving your issue. Be sure and stop by our Welcome Thread and Introduce Yourself.  We always enjoy getting to know our community members better! Should you need further assistance, please do not hesitate to ask!

 

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New Contributor
JSN1969
Posts: 2
Registered: 11-06-2009
0

Re: SHIPSTREAM SCALE WINDOWS 7 COMPATIBILITY

Hi Aaron,

 

Thank you for the prompt response.  When do you anticipate you will be supporting Windows 7?  All new PCs will be shipped with this software.

 

Thanks,

Jonathan

Product Support Specialist
PB-Aaron
Posts: 6
Registered: 11-09-2009
0

Re: SHIPSTREAM SCALE WINDOWS 7 COMPATIBILITY

Hello Jonathan,

 

Unfortunatly I do not have any infomration regarding a date when Windows 7 will be receiving support with the Shipstream program.

 

Thanks,

Aaron