03-31-2009 04:02 PM
Where can I find the PC Meter Connect Download and info about the software.
Normally this school uses an anlog phone line to add postage, but the line is going to be rolled to our voip system. When testing the DM100i Postage Meter the unit with one of our ata devices, the would connect and get its balance. Then it always lost its connection while trying to add postage. After frustration, I hooked it up to the old anog line and remove the dialing prefix and it added the postage without any timeouts. I am not sure what setting would need to adjusted to make the meter work with our Voip system, but If I can get the software installed, then we avoid having to address this issue.
The unit has been update to its latest software, so as to be ready to be detected by the software.
04-01-2009 05:17 PM
I'm sorry, but our PC Meter Connect is not currently compatible with VOIP. You will need to continue to use an analog line to make a connection for updates and refills.
04-02-2009 10:05 AM
I think you have misread my post, because I we are rolling the the anlog phone line I want touse PC Meter Connect to download posatage to the DM100i through its usb port.
It was my understanding that you could use PC Meter Connet with the usb port on the DM100i to download postage through the PC's internet connection.
Network Infrastructure Admin
******* School District, Ms
04-03-2009 04:45 PM - edited 04-03-2009 04:47 PM
Thank you for your reply, and I apologize for my misunderstanding with this originally.
In order to make a connection in the way that you described (USB), you would need a specific Pitney Bowes USB cable and CD to run the program. If you do not have this USB cable and CD, you can obtain this at our online store, www.pb.com/supplies. The order number for these items is 2S6-A. If you do have this cable and program, can you let me know exactly how you have this connected, if the CD installed the program successfully, and what happens when you try to use your PC Meter Connect?
Also, this program runs best within these specifications:
Windows 2000TM, Windows XP with the latest service pack or Windows Vista
1.2 GHz processor, 512 MB RAM
05-02-2009 02:59 PM
05-04-2009 01:22 PM
It looks like we made a mistake by not getting you the CD to download the PC Meter Connect program onto your PC, sorry about that. I have sent you a private message, as I will need your specific account information to help you with this. Could you please click on "Message" on the upper right hand corner of this page and then click on "PC Meter Connect." We do not currently have this program available for download online.
02-17-2010 11:14 AM
We moved offices. Our new office only has VOIP so I want to download postage via USB for our mailstation 2, however, I can't find the installation CD. I would like to download the PC Meter Connect software so we can get postage added and get up and running here. Thanks in advance.
02-18-2010 04:40 PM
Could you send me a private message with your account # and contact information. I'll see what needs to be done to get you set up with PC Meter Connect.
01-05-2011 03:08 PM
I am trying to update my postage meter through PC Meter Connect. But it is telling me internet is not detected. Is there certain settings I need to input before I can start updating? All other applications on my computer needing the internet can be used. Please help.