02-16-2012 11:31 AM
Pitney Bowes meter driver causing my Vista 32 machine to crash to BSOD on resume from sleep/hibernation.
-Fresh Install of Vista 32 Home Premium, All updates installed
-Newest PC Meter Connect installed (5.00.0020.0000)
Here's the debug info..
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 871926f0, Physical Device Object of the stack
Arg3: 873624c8, Functional Device Object of the stack
Arg4: 850bce28, The blocked IRP
Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3
IRP_ADDRESS: 850bce28
DEVICE_OBJECT: 873624c8
DRIVER_OBJECT: 861d35e0
IMAGE_NAME: DM150Drv.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4c2fffd2
MODULE_NAME: DM150Drv
FAULTING_MODULE: 8fcfa000 DM150Drv
CUSTOMER_CRASH_COUNT: 3
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
STACK_TEXT:
81d28acc 81c643ab 0000009f 00000003 871926f0 nt!KeBugCheckEx+0x1e
81d28b28 81c63fc8 81d28b94 81d28c50 81d2d801 nt!PopCheckIrpWatchdog+0x1ad
81d28b68 81cdd32b 81d414e0 00000000 621639c1 nt!PopCheckForIdleness+0x343
81d28c88 81cdceeb 81d28cd0 8638f102 81d28cd8 nt!KiTimerListExpire+0x367
81d28ce8 81cdd655 00000000 00000000 00047692 nt!KiTimerExpiration+0x22a
81d28d50 81cdb89d 00000000 0000000e 00000000 nt!KiRetireDpcList+0xba
81d28d54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x49
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: 0x9F_3_IMAGE_DM150Drv.sys
BUCKET_ID: 0x9F_3_IMAGE_DM150Drv.sys
Followup: MachineOwner
---------
0: kd> lmvm DM150Drv
start end module name
8fcfa000 8fcfd900 DM150Drv T (no symbols)
Loaded symbol image file: DM150Drv.sys
Image path: \SystemRoot\system32\DRIVERS\DM150Drv.sys
Image name: DM150Drv.sys
Timestamp: Sat Jul 03 23:28:18 2010 (4C2FFFD2)
CheckSum: 0000DF63
ImageSize: 00003900
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4Any ideas?
07-16-2012 06:59 PM
Bezalu,
I'm having the same issue. The only article I've found so far is:
To tell you the truth, we are sick and tired of the problem. I'm the IT guy of my organization, and I've tried all sorts of processes.
If I find a solution, I'll post it to avoid other frustrated users to spend their time and money.
