Mastering E-Certified and E-Signature Services

[pnlcpa]

My company does hundreds of certifieds with return reciepts a year.  If I were going to suggest the ecertified and ereciept...what would I tell me?  What are the steps involved in getting setup?

[PB-Elizabeth]

Hello pnlcpa!

Thanks so much for your question!

Steps might include both communicating the reason/benefits for a transition from the traditional processes to electronic methods, as well as how to actually implement the solution.

So, you might want to share with key folks in your organization some of the savings and benefits when mailers electronically-file their Certified Mail (commonly called e-Certified in the industry) and electronic Return Receipt (eRR):

While the fee for e-Certified Mail is the same as the traditional Certified Mail, there is $1.20 savings when a mailer uses eRR vs. the "green card" Return Receipt.

Other benefits of e-Certified Mail and eRR include process improvement gained through the elimination/reduction of manually completing the forms and for filing hard-copy receipts.  Pitney Bowes also stores your eRR signature files on our site for you for an extended amount of time, much longer than the USPS does on their site.  To that end, access down the line to an important file is much easier to gain. 

Through our solutions, mailer also enjoy e-mail notification, linkage to accounting solutions and visibility as required to other people within your business or organization.

As far out steps involved to get set-up, simply reach out to your PB Consultant.  He or she can discuss the additional functionalities that might need to be added to your mail finishing solution.  For electronic Return Receipt, you'll also need to acquire a Mailer ID from the Postal Service so that the USPS can provide you the electronic signature files.  Your PB consultant can assist with that and/or you can go the the Business Customer Gateway on www.usps.com.

Please let me know if you have additional questions!

Elizabeth

Message Edited by PB-Elizabeth on 07-30-2009 12:55 PM

[jacque]

Due to some incompatibilities between our IT and PB IT we have not been able to access postage through the internet.  We must still connect to a phone line and call in for postage.

To use the err and e-certified system, do you need to have the internet?

[PB-Jeremy]

Hi jacque,

All of our meter can make a connection, such as adding funds, checking your balance or sending your tracking data records, using an analog phone line.  Some, but not all of our meters can connect to your network to make this connection.  These meters are the DM300C-DM500C series and DM500-DM1100 series.  To connect with your network, you would need to use our hardware piece "constant connection."



Some of our meters can make a connection using a software program which runs on your PC.  The Mailstation2 (K7M0) works in conjunction with the software program Mailstation Assistant.  The DM100i / DM200L (P700/P7L1) works in conjunction with the software program PC Meter Connect.

If you could provide me with the model number of the machine you have, I can provide you with more details on how to set up your meter / software program to make a connection.

Thank you,

Jeremy