11-16-2009 11:12 AM
I got a letter from PB telling about all this. It said to go to www.pb.com/cbapproval ...ok, so, I typed it all in and page was a dud... So,,,,now what?? I have a DM1000 ...do I need to do something else to get approval from the usps??
11-16-2009 01:22 PM
If, when selecting class, the list you see includes Priority CPB and Express CPB you have all the approval you need. If it just shows Priority and Express you need to download an update. If you "check for updates" and are told none are available you need to contact PB.
11-16-2009 01:44 PM
Ok, so I emailed our Postal Service District Manager last week about what's required for CBP as far as labeling, etc. and have not received a reply yet. However, I've sent several priority mail packages and letters, some with a label and some without, all at the CBP rate, and none have been returned.
I noticed, though, that all of a sudden all permutations of Priority Mail settings no longer print according to 423.1.2(f):
f. Customers using USPS-approved IBI postage meters that print the IBI with the appropriate price marking ("Commercial Base Price," "Commercial Base Pricing," or "ComBasPrice") and electronically transmit transactional data to the USPS.
In other words, it's printing the commercial base price but it's not printing the commercial base price marking. It used to at first but it tapered off around Labor Day. Like on Friday the marking printed when I chose Env/Pkg but not for Flat Rate Envelope. Today its not printing it for anything.
Anyone have any idea what's going on?
11-17-2009 05:22 PM
I came across this earlier today for another customer, and by flagging their meter to download the CBP files again, the inscription (CBP Logo that prints on stamp) returned. Can you send me a private message with the model and serial number of your machine please?
11-18-2009 08:25 PM
Well, even though the problem seemed to have resolved itself, just to be safe I re-downloaded the update. everything seems to be ok so far.
As far as the CBP rate qualifications thing, unfortunately I was unable to attend my Postal Customer Council meeting today, and I had specifically asked the Postal Chair to speak on the matter. I'll find out what happened tomorrow.
12-02-2009 01:34 PM
Ok, here's what I've learned about CPB eligibility:
The Postal Service executives that attended our last Postal Customer Council meeting misunderstood my question. They thought I was asking about Commercial Plus eligibility, which is a discount program for "Registered end-users of USPS-approved PC Postage products who qualify for commercial base prices and whose account volume exceeds 100,000 pieces in the previous calendar year or who have a customer commitment agreement with the USPS." A much more complicated program, and CBP eligibility is a requirement in order to qualify.
The original question was "Do you have to use an approved shipping label that bears a confirmation services barcode with a postal routing code?" The best answer I can get is maybe.
To date I have sent Priority mail both with and without the shipping label and none have been returned for insufficient postage. I have also been having a problem with the CBP inscription not printing on the IBI, although the CBP postage is used. None of these have been returned.
The regulation that establishes eligibility (DMM 423.1.2) is not entirely clear on the subject. Subparagraph (f) says that we only need, "USPS-approved IBI postage meters that print the IBI with the appropriate price marking ("Commercial Base Price," "Commercial Base Pricing," or "ComBasPrice") and electronically transmit transactional data to the USPS."
I know that my meter prints the appropriate marking (sometimes, and yes, PB Jeremy, I re-did the upload). Does it "electronically transmit transactional data to the USPS?" If your meter does then you don't need to use a special label and the Postal Service must accept your Priority mail at the reduced rate.
You can go to USPS.com and put the words "commercial based pricing" in the search window and it should take you to the Postal Explorer site. In the search results you will see "423 Prices and Eligibility". Click on that and it will take you directly to the regulation. Print it out and take it the the Post Office and show it to them if they give you any trouble.
12-02-2009 05:20 PM
Awesome post Dave. A good chunk of my day has also been redirected to understanding CBP and working with Pitney Bowes customers who have been experiencing some difficulty with some Post Offices in accepting CBP mail. I agree that the USPS must accept the mail at the CBP rate. Sometimes, it just takes a while to get everybody on the same page I think.
12-04-2009 06:21 PM
So Jeremy, I'm guessing that you caught my hint that the CBP marking was still not consistently printing and set me up for another download. Well I did it yesterday and today (about 20 minutes ago) the marking was gone again.
If it's just me will a service call fix it?
12-07-2009 03:54 PM
That wasn't me this time Dave. I'm going to assume that you have already contacted service about this, but if not, just let me know, and I'll take a look.