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New Contributor
irydcat
Posts: 2
Registered: ‎04-23-2009

barcode scanners

We are setting up our scanners to read account numbers and presets.The account number scans correctly but when we scan the barcode for the preset the scanner just dings but in the diagnostics it comes up as a P3 so the barcode is correct.So why wont it accept the preset scan in the run screen and change the preset.
Product Support Specialist
PB-Jeremy
Posts: 1,577
Registered: ‎05-02-2008

Re: barcode scanners

irydcat,

 

Can you let us know what you have this barcode scanner attached to?  Is it connected to a meter (which model) or is it connected to your PC for use with a program (which program)?

 

Thank you,

Jeremy

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New Contributor
irydcat
Posts: 2
Registered: ‎04-23-2009

Re: barcode scanners

The scanner is connected to the dm1000 it self under the cover.
Product Support Specialist
PB-Jeremy
Posts: 1,577
Registered: ‎05-02-2008

Re: barcode scanners

irydcat,

 

Thanks for the model number!

 

The barcode scanner used in conjunction with the DM500 - DM1100 series mail machines can only scan accounts (with Budget Manager Accounting Program) and Tracking Number stickers (Certified, Delivery Confirmation, Signature Confirmation).  I'm sorry, but the scanner cannot input presets.

 

Thank you,

Jeremy 

 

Related threadsDM1000 & Barcode Scanner  

 

 

__________________________________________________________

If you have any questions regarding the board please drop me a message. If a post has answered your query please mark it as Solved
Please Kudos any posts that you find useful even if it was not your original query.

Kudos! Thanks!
Frequent Contributor
FNSBSDmailer
Posts: 146
Registered: ‎09-09-2008

Re: barcode scanners

Cannot? Or will not?
======-::[[[ Dave ]]]::-======