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Visitor
DTsen
Posts: 1
Registered: 11-06-2009
0

Unable to complete the CBP updates

I have the DM100i hooked up with the PC Meter Connect.  I've never had problems checking our balance or any rate updates.  This time I'm trying to get all the updates for the Commercial Base Pricing. I've been able to download 4 of 5 files.  However, it ALWAYS freezes on the 5th file.  After unplugging the meter and rebooting it, it recognizes that it already got 4 files and tries to only download the 5th.

 

Any ideas?

Product Support Specialist
PB-Jeremy
Posts: 939
Registered: 05-02-2008
0

Re: Unable to complete the CBP updates

DTsen,

 

Thank you for your message.  I will want to take a look at your software to determine why you are unable to complete this download.  Could you send me a private message with the serial number of your machine and your company name and address please?  To send me a private message, click on my screen name PB-Jeremy and select Send this User a Message.

 

Thank you,

Jeremy

 

 

 

Related Threads:

FAQ - Commercial Base Pricing (CBP

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Moderator
SandyD
Posts: 100
Registered: 08-05-2009
0

Re: Unable to complete the CBP updates

Hi DTsen,

Welcome to the community!

If you have any additional questions on this topic, another topic, or about the community in general, please let us know. Also feel free to come over and Introduce Yourself. We hope to see you back soon! :smileyhappy:

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