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New Contributor
HRatRGI
Posts: 2
Registered: 10-16-2009
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Software Update - help!

I have been trying to update our meter's software but it reaches 2 of 6 files and gets to about 47%. I have unplugged the machine, waited a few minutes, plugged it back in and followed the instructions without success. Any suggestions?

New Contributor
HRatRGI
Posts: 2
Registered: 10-16-2009
0

Re: Software Update - help!

Sorry - I should have stated that this is for the DM100i Series Mailing System.

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Peep101
Posts: 1
Registered: 11-12-2009
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Re: Software Update - help!

I have a P700 and have also had problems try to connect to the Data Center via the internet using PC Meter Connect software.  I was able to refill postage just fine the other day, but when I try to install the software updates, it gets stuck on 5 of 5 with a percentage and doesn't go any further.  I've tried rebooting, tried it using a different computer, tried changing the internet settings, and nothing works.  We can't connect to the data center using phone lines because we have a digital phone system.  What are we supposed to do??!!