Equipment, Hardware and Supplies

[brett02]

Do I need to contact my Sales Rep. to get Signature Service on my DM 1000? I thought I had used this option before I had a meter swap out. I keep getting a message that says Electronic Confirmation not available in this mode.

[PB-Jeremy]

Hello brett02,

Thank you for your post.  If you do not have the ability to select special services such as E-Certified and/or E-Return Receipt, this is because these special services are not available on your meter.  However, I see that you noted that you had your meter swapped, and now you can no longer select these special services as you were able to on your previous meter.  I would like to take a look into this. 

Could you send me a private message, and provide your model and serial and contact information please?  To send me a private message, click on my name PB-Jeremy and click on Send this User a Message.

Thank you,

Jeremy