05-23-2012 02:25 PM
How do I know when it's time for a new print head?
I'm having issues with poor print quality. I've removed and cleaned the print head, went through the the steps to print purge A and the print quality is worse than before.
05-25-2012 10:08 AM
Thank you for posting you're question. Please watch the following video to see all the troubleshooting techniques for improving your print quality. DM100/DM200 - Improving The Print Quality.
If you've run through all the troubleshooting steps for improving your print quality, then it may be necessary to replace the print head. If that is the case you will want to contact one of our Technical Support channels.
Via chat: http://pb.com/support/DM100
Via email: firstname.lastname@example.org
Via phone: 1-800-522-0020
05-25-2012 12:46 PM
Welcome to the Community, cbrunson!
Be sure and stop over to our Welcome Thread and Introduce Yourself. This is a great way to learn more about the Community and tell us a bit about yourself as well!
Should you have any questions or concerns, please do not hesitate to ask.