Equipment, Hardware and Supplies

[ALG35233]

I have recently upgraded to the DM100 and had no problem dialing through my fax machine to add postage after setup, but now we have switched phone carrier and I am receiving a "No Carrier Detected on Line - Try Again".   I have tried both the 866 # and the 800 # and received the error on both.    I also had a phone line filter and I have tried this also and received the same error.

I check with my IT and confirmed that the fax machine line I am using is an analog line.  

Do you have any suggestions?

[PB-Jeremy]

ALG35233,

Thank you for your post, and sorry to hear about this problem.  Could you take a look at this thread, I believe this will be helpful:  Cannot update meter - Model P700, P7L1, DM100 or DM200

Thank you,

Jeremy

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