Reply
Newbie
Forgione
Posts: 1
Registered: 05-27-2009
0

New Installation Problems

We have just received our new DM400C and there is no option for class.  We are also unable to weigh objects - error message 110C (rate manager not initialized).  I can't find anything about this.  Please help :smileyhappy:
Product Support Specialist
PB-Jeremy
Posts: 938
Registered: 05-02-2008
0

Re: New Installation Problems

Forgione,

 

Welcome to the forum and thank you for your post.

 

When you have error 110C on your meter, it would be best to place a service request.  There are not self-service steps that can be followed to correct this error.  A service technician will need to assist you with this.

 

How to Place a Service Request Online

 

Thank you,

Jeremy

__________________________________________________________

If you have any questions regarding the board please drop me a message
If a post has answered your query please mark it as Solved
Please Kudos any posts that you find useful even if it was not your original query
Kudos! Thanks!