Equipment, Hardware and Supplies

[nlewis06]

Before I bought by Mailstation2 I was told over the phone that it allowed you to do special delivery options(ie.. Signature Confirmation,Certified Mail,Delivery Confirmation) because I need it with alot of my letters. Coming to find out when I got it, I don't see any option to allow you to do it. I thought the rep's knew alot about their equipment. Also when reading my contract they charge you $5 additional dollars to have a scale with your meter and it just goes up after a year. I don't see me having this much longer, there is alot of hidden cost that I can't afford with my business which to note is basically brand new.

[PB-Ben]

Nlewis06,

Thank you for your question, and I do apologize if you feel as though you were mislead. There is no option on the meter's menu, that is true.  But if you manually input the proper postage for Certified and whatever additional services you need the USPS will process the mail accordingly.  

Basically as long as the Delivery Confirmation label and proper amount of postage is on the envelope, the USPS will accept the piece of mail.  

As a tip, as of 6/15/10 the base price for Certified mail is $2.80.

[SandyD]

Hi nlewis06,

Welcome to the community!

If you have any additional questions on this topic, another topic, or about the community in general, please let us know. Also, feel free to come over and Introduce Yourself. We hope to see you back soon!

[nlewis06]

Ben-

     Thank you for replying on my message. Now what labels do I use meaning do I use the labels that are sold by PB or the labels from the postal service? Someone told me I can't use the labels from PB and that I have to use the labels from the postal service. Because the numbers are different, is this true? Since the information and everything isen't transmitted I still can use the special service's? Thank you again

[PB-Ben]

nlewis06,

You can find the labels available on our website.  These are the USPS official labels, they come in rolls of 50 and are free of charge. 

USPS Special Services Labels

[nlewis06]

I was told since my machine doesen't transmit the barcode information to USPS like some of your other machine's that I couldn't use the barcodes you offer. I was told I would have to use the barcode that are at the post office. So can I use the labels PB offers?

[PB-Ben]

Now that you mentioned the capability to upload the records from the meter I realize that you're right: Your meter does need to be able to upload records to our server and the USPS server to fully utilize the services.

I would encourage you to read through this USPS website to determine what services would best work for you:

Domestic Extra Services

[nlewis06]

I wanted to use certified mail with return receipt,Signature Confirmation,Delivery Confirmation. So I would have to go to the post office to use these services then? Cause if I do and can't do it from the business then I think the machine would have to go back near my trial end because I do alot of those listed services.

[PB-Ben]

To be 100% sure you'd want to check with your local Post Office, but you should be able to get a stack of Certified, Return Receipt, Signature Confirmation and Delivery Confirmation labels from the Post Office.  Then all you would need to do is add up the total amount of postage needed for the specific service and manually enter that number into your machine to print on the stamp.

As an aside, how many pieces of mail are you sending per month using Certified and Return Receipt?  Because if you were to upgrade to one of our slightly bigger meters that is able to utilize E-Return Receipt it might end up saving you some money.  The cost of E-Return Receipt is $1.20 cheaper than standard Return Receipt.