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Chatrone
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Chatrone
Posts: 2
Registered: 10-15-2009
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Bad Print HD

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10-15-2009 01:58 PM

Hi guys, can anyone help me with my pitney bowes machine, or know how to fix it? It says badprinthd every time I try to scan the mail through the postage.  Any information would really help. Thanks!

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PB-Jeremy
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Registered: 05-02-2008
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Re: Bad Print HD

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10-15-2009 04:58 PM

Hello Chatrone,

 

Thank you for your message.  Could you let us know the model number of your machine please?

 

Thanks,

Jeremy

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Chatrone
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Chatrone
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Re: Bad Print HD

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10-15-2009 07:08 PM

the model number b700

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PB-Jeremy
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Re: Bad Print HD

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10-16-2009 04:52 PM - last edited on 10-16-2009 04:52 PM

Chatrone,

 

When you have the Bad Print Head message on your B700 meter, you can turn the machine off for 1 minute, and turn it back on.  If the problem persists, then you will want to place a service request on your machine.

 

How to Place a Service Request Online

 

Thank you,

Jeremy

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ShannonS
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Registered: 08-05-2009
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Re: Bad Print HD

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10-16-2009 05:39 PM

Welcome to the Pitney Bowes Community, Chatrone! We hope that Jeremy has helped you in resolving your issue. Be sure and click here to find our Welcome Thread. We would love to see you introduce yourself! If you need any additional assitance, please do not hesitate to ask!

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