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Regular Visitor
mariov
Posts: 1
Registered: 05-27-2009
0

E-Certified Downloading Receipts

Why do the e-certified receipts that I download have a password protection on them? Our company just started using the e-certified service from PB. I had two files to download one didn't require a password the other did require one. Any ideas?
Product Support Specialist
PB-Jeremy
Posts: 939
Registered: 05-02-2008
0

Re: E-Certified Downloading Receipts

mariov,

 

I'm sorry, due to Memorial Day, there was a delay in the upload of the signature files to our web site.  Due to this delay, the password encryption was not removed from the files.  We have run a job to remove that password protection.  You should not be prompted for the password now.

 

If it helps, the password is always PN0YR7.

 

Thank you,

Jeremy

 

 

 

 

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Certified letter, signature files and E-Return Receipt

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