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E-Certifie d Downloadin g Receipts
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05-27-2009 01:08 PM
Why do the e-certified receipts that I download have a password protection on them? Our company just started using the e-certified service from PB. I had two files to download one didn't require a password the other did require one. Any ideas?
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Re: E-Certifie d Downloadin g Receipts
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05-28-2009 05:28 PM
mariov,
I'm sorry, due to Memorial Day, there was a delay in the upload of the signature files to our web site. Due to this delay, the password encryption was not removed from the files. We have run a job to remove that password protection. You should not be prompted for the password now.
If it helps, the password is always PN0YR7.
Thank you,
Jeremy
Related Threads:
Certified letter, signature files and E-Return Receipt
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