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rate change
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05-19-2009 08:41 PM
I need help!! I cannot get my machine to change to .44
I have gone through the steps to change the presets 3 times and have turned the
machine off for 30 seconds and it still reverts back to .42
Any other advice??
Re: rate change
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05-20-2009 11:28 AM
Hi flwrz4u,
I see a tag was added to your post, DM300. I would just like to confirm, is this your model number?
Thank you,
Jeremy
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Re: rate change
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05-20-2009 03:37 PM
Hi Jeremy
I actually have the Model DM 400. Sorry about that.
Appreciate any help you can give me at this point!
Re: rate change
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05-20-2009 05:10 PM
Flwrz4u,
Sorry about the hassle with this, but we have a different couple models of DM400. Can you let me know which one you have?
DM400C
DM400
Thank you,
Jeremy
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Re: rate change
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05-20-2009 07:07 PM
OK -
My contract says DM400 with intellilink interface ....Doesn't look like either of those photos.
There is no scale, only a feeder and the screen which sits upright
My Operator Guide Book says DM300L and DM400L
The code I was given to download the new rates was G800
Confusing
Re: rate change
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05-21-2009 09:08 AM
flwrz4u,
I'm just wondering...Have you tried unplugging your machine? If not, I would recommend doing so for 3 - 5 minutes and then plugging it back in. I believe your meter is supposed to download rate changes automatically.
I hope this will work for you!
Re: rate change
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05-21-2009 10:08 AM
Hi flwrz4u,
I'm sorry, that was my mistake, you have the DM300L / DM400L series.
When you try to update the meter, if it says no updates available, could you take a look at this thread:
"It still says $0.42" - --HOW TO UPDATE PRESETS ON YOUR METER
Thank you,
Jeremy
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