I use a P700, dm100i
It is a huge pain in the neck to add postage by phone.
Since March 2009, every time I try to connect, it takes hours or even days to get a successful transmission.
Usually I get the message "No carrier detectd on line."
Sometimes it starts connecting, then the connection is broken.
Sometimes I get a message that the connection interface failed.
Sometimes I get a message that the modem connection with ATT failed.
I use a dedicated analog fax line. It's a working line (tested from your end and has connected at least three times to download postage since March).
Today I have been trying to connect for 4 hours so far.
I have used 4 different PB phone numbers (all given to me on previous help calls).
I have tried at various times with no prefix (not needed on our lines) and with a comma as a prefix.
Nothing solves this.
Once I had to come to the office when it was closed on a weekend to try connecting and I finally got through.
It shouldn't be this hard.
What else do you recommend?
I am ready to send the thing back and use a different vendor.
