2008 Rate Change - HOW TO UPDATE RATES on Pitney Bowes Equipment

[HelpPlease]

OMG I'm so happy for you!!!

Thanks Jeremy for taking the time to help her out. 

[PB-Jeremy]

The USPS has stated they are going to increase the rates once a year, every year in May.

It's my pleasure to help with this.

Message Edited by PB-Jeremy on 05-13-2008 03:31 PM

[HelpPlease]

Thanks for the good news!

Guess the "forever stamp" or whatever it's called, made yearly postage rate increases easy for them. 

[JenniferM]

I have done everything as well. It still says .41 for the amount. Can someone please help?

Jennifer

Message Edited by JenniferM on 05-16-2008 10:53 AM

[PB-Jeremy]

JenniferM,

I have sent you a private message.  Could you please click on "1 Message" on the upper right hand corner of your page.

[Flagstaff]

I need to adjust my meter to reflect the recent rate change. I received an e-mail from Pitney Bowes regarding steps to be taken, but cannot seem to locate it or anyone at Pitney Bowes who can help. Our model number is ########.

-- edited to remove uniquely identifying information -- 

Message Edited by PB-MikeH on 05-15-2008 01:25 PM

[chole1]

I downloaded new rates but still show at old rates, I reconnected yesterday to see if that would correct the problem but it tells me all updates are current?

[PB-Jeremy]

chole1,

Could you please refer to this post:  "It still says $.41" -- HOW TO UPDATE PRESETS ON YOUR METER

This should help you resolve your issue.

[PB-Jeremy]

Flagstaff,

Could you please refer to this post:  HOW TO UPDATE RATES ON YOUR EQUIPMENT   This should help you with your meter.

[HelpPlease]

I don't have a dog in this show anymore as I finally got my preset set as I posted a page or so ago, but as I continue to receive these emails, it's like a train wreck that I can't help but go back and look.  I see people are still having the same problems and so I again followed your instructions for going to the website and then to my equipment and then to "how to set  the present."  The problem is that those are only half of the instructions.  Those are instructions for "saving" the preset after you have it set.  What people need, Jeremy, is the information on how to "set" the correct rate and then how to "save" the setting (which is all your instructions give.)  My 2 cents, which I'm sure you're tired of getting by now.